Research

We provide market intelligence, global best practices and actionable insights across 34
research streams including research papers on Pricing, Customer Value
Management, Loyalty, Customer Service & Experience, Digitization, New
Revenue Streams, Monetization, BI, Analytics etc

Knowledge Centre

Access to 1000's of Case Studies from across the world, Analyst sessions, workshops and much more. A one time yearly membership fee will take care of all your research needs for all functions including marketing, products, customer service, finance, technology, network etc.

Projects

Anything which is not an adhoc study becomes a project for us. We've catered to 200+ telcos and carried out customized projects in the
areas of LTE, IOT, CVM, Convergence etc. Email us to discuss your requirements

Training

Our portfolio includes 34 functional training programs and we also specialize in leadership courses for CXO's

Consulting

We provide the services and support required to Telcos to make better business decisions and we specialize in Go to market

Analysts

  • We can help you to understand local trends – We have analysts in 65+ countries globally, and engage with the industry in consulting, workshops and trainings we carry out across 142 countries globally.
  • Our research analysts are available to support you with your challenges and help you with solutions that can work for you locally.

Client testimonials

We are very proud of the service we provide and stand by every product we carry. Read our testimonials from our happy customers.
The study on High Value Customers was very interesting and actionable.

Indosat

We have had great sessions with Wireless Federation: it really gave us good insights on how we can keep the Airtel brand high and keep ahead of the competition.

Airtel

The research document is good & the best practices make it practicable and useful. The session was interactive and the facilitator displayed extensive knowledge about the industry trends.

MTN

We have paid much less than what we have got-Increase ARPU Series.

Telefonica

The sessions with Wireless Federation have been very fruitful with a lot of insights that may help our cause around Customer Experience.

Econet Wireless

I liked the content & the recommendations from the prepaid report along with the sessions since they were tailored to our situation in Spain

Vodafone

Interested? Let's get in touch!

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