About Us

The mandate of the Wireless Federation is to provide its members and customers industry knowledge that can further enhance their understanding of the wireless industry. Over 500+ Mobile Operators across the globe rely on us for “Tactical Actionable Insights” and comprehensive market research.

 

Some of our prominent customers include Vodafone in 14 markets, MTN IN 16, Airtel, T-Mobile, Orange, HKCSL, Telefonica, Digicel, AT&T amongst others.

 

To put things in perspective, over 60% of all mobile operators globally acquire research from us regularly! Wireless Federation conducts research for its clients and produces Industry reports that answer key questions relating to best practices for Pricing, CVM, Loyalty, IOT, Connected Devices, Digital, Segments, Customer Experience among others.

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Research

We provide market intelligence, global best practices and actionable insights across 34 research streams including research papers on Pricing, Customer Value Management, Loyalty, Customer Service & Experience, Digitization, New Revenue Streams, Monetization, BI, Analytics etc

Training

Our portfolio includes 34 functional training programs and we also specialize in leadership courses for CXO's.

Consulting

We provide the services and support required to Telcos to make better business decisions and we specialize in Go to market.

Projects

Anything which is not an adhoc study becomes a project for us. We've catered to 200+ telcos and carried out customized projects in the areas of LTE, IOT, CVM, Convergence etc. Email us to discuss your requirements

Get in touch with us.

Wireless Federation holds one of the world's largest repositories of case studies focussing on Pricing, Convergence, Digital Transformation, B2C, Youth, B2B Enterprise, SME, 5G among over 30+ areas. Why re-invent the wheel? Get in touch and we are certain we can assist.

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    Client testimonials

    We are very proud of the service we provide and stand by every product we carry. Read our testimonials from our happy customers.
    The study on High Value Customers was very interesting and actionable.

    Indosat

    We have had great sessions with Wireless Federation: it really gave us good insights on how we can keep the Airtel brand high and keep ahead of the competition.

    Airtel

    The research document is good & the best practices make it practicable and useful. The session was interactive and the facilitator displayed extensive knowledge about the industry trends.

    MTN

    We have paid much less than what we have got-Increase ARPU Series.

    Telefonica

    The sessions with Wireless Federation have been very fruitful with a lot of insights that may help our cause around Customer Experience.

    Econet Wireless

    I liked the content & the recommendations from the prepaid report along with the sessions since they were tailored to our situation in Spain

    Vodafone